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Installed on 17/2. 19/2 complaint hot water max not hot. Service care only msg by WhatsApp told to reset. 20/2 complaint again hot water max not hot, hrs later then replied to reset. Technican only can come 4/3. Too slow to resolve issue expect to attend within 2 days. Very frustrated.

It changes my habit, I am drinking more water than before 😀. Quit Soda water, save money.

I had problem with the new set after 1 week of installation intermittent problem with Hot water dispense it either dispense water not hot or it don't dispense at all and need keep reset the set and it works for few days problem comes again. Feedback to sale I purchase from arrange a Tech to come checked he reload the program he told me and after I test problem still same. Repair service support is very bad arrangement takes one or two weeks to arrange need more improvement. I had this issue since less than a week of installation and I expect a 7 days policy to have a set one to one exchange which the sale person I contacted agreed to arrange , but yet to wait for their arrangement,

Still quite okay. Recommended. Saves time to boil water & able to drink instantly when need to fill water.

I would like to draw to your attention that besides being elegant, stylish design and good quality, I would want to express my appreciation to Kent Chai the technician.
The machine experienced some technical issues and Kent went above and beyond to fix it.
Never before have I seen an employee so dedicated, knowledgeable and hard working.